Privacy Policy

Last updated: Today

This Privacy Policy describes how Evelyn’s Wardrobe collects, uses and protects your personal information when you visit or make a purchase from evelyns-wardrobe.com.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information we collect

When you visit our website or place an order, we may collect information such as:

1. Your name

2. Email address

3. Phone number

4. Billing address

5. Shipping address

6. Order details

7. Payment confirmation details

8. Device and browser information

9. IP address

10. Website activity, such as pages viewed and products added to your cart

We only collect information that is reasonably necessary to operate our store, process orders, improve our website and provide customer service.

How we use your information

We may use your information to:

1. Process and fulfil your order

2. Send order confirmations and shipping updates

3. Respond to customer service requests

4. Manage returns, refunds and exchanges

5. Improve our website and shopping experience

6. Detect fraud or security issues

7. Send marketing emails, if you have subscribed

8. Comply with legal, regulatory and tax obligations

Shopify

Our store is hosted on Shopify.

Shopify provides the ecommerce platform that allows us to sell our products and services to you.

Your information may be stored and processed through Shopify’s data storage, databases, applications and infrastructure.

Payments

Payments are processed securely through trusted payment providers.

Evelyn’s Wardrobe does not store your full credit card details.

Depending on the payment method you choose, your payment may be processed by providers such as credit card networks, Apple Pay, Google Pay, Shop Pay or other secure payment services available at checkout.

Sharing your information

We may share your information with trusted service providers where necessary to operate our business.

This may include:

1. Shopify

2. Payment processors

3. Shipping carriers

4. Suppliers and fulfilment partners

5. Customer support tools

6. Email marketing platforms, if you subscribe

7. Analytics and website performance tools

We only share information where reasonably necessary to provide our services, process orders, fulfil purchases, improve our website or comply with legal requirements.

Direct supplier fulfilment

Because some orders may be shipped directly from our suppliers, including suppliers located outside Canada, we may need to share relevant order and shipping information with those suppliers.

This may include your name, shipping address, order details and contact information where required to process and deliver your order.

Your information may therefore be processed or stored in countries outside Canada and may be subject to the laws of those jurisdictions.

Marketing emails

If you subscribe to our email list, we may send you updates about new arrivals, special offers, sale events and store news.

You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us at:

info@evelynswardrobe.com

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and support website and checkout functionality.

You can manage or disable certain cookies through your browser settings.

Please note that some cookies are necessary for the website to function properly.

Data security

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, loss or misuse.

However, no method of transmission over the internet or method of electronic storage is completely secure.

We use trusted platforms, technologies and service providers to help protect your information.

Data retention

We retain your personal information only for as long as reasonably necessary to provide our services, process and manage orders, comply with legal and regulatory obligations, resolve disputes and maintain appropriate business records.

Your privacy rights

Depending on your province, territory and applicable law, you may have certain rights regarding your personal information.

These rights may include requesting access to your personal information, requesting corrections to inaccurate information or requesting the deletion of certain personal information where permitted by law.

To make a privacy request, please contact us at:

info@evelynswardrobe.com

We will review your request in accordance with applicable Canadian privacy laws.

Third party links

Our website may contain links to third party websites or services.

Evelyn’s Wardrobe is not responsible for the privacy practices, security or content of third party websites.

We recommend reviewing the privacy policies of any third party websites you visit.

Canadian privacy laws

We aim to handle personal information in accordance with applicable Canadian federal, provincial and territorial privacy laws.

Nothing in this Privacy Policy is intended to limit any privacy rights that you may have under applicable Canadian law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal obligations.

Any updates will be posted on this page with a revised "Last updated" date.

Contact us

For privacy questions or requests, please contact us at:

Evelyn’s Wardrobe

Email: info@evelynswardrobe.com

Website: evelyns-wardrobe.com